HOW IT WORKS

Levels that
mean something

Every member earns their level - and defends it - based on who they beat, by how much, and how often. No participation trophies.

• Five levels
  Newcomer through to Open
• Margin counts
  A close win counts for less than a thrashing
• You decide
  Drag the boundaries through your own club
• Live
  Updates after every result
• Settles fast, then holds
  New members find their level over their first 20 matches, and nobody flips back and forth on a boundary
• Level review
  You are told when someone has outgrown their level

SMART SCHEDULING

Fixtures in
seconds

Generate a full week of balanced matches with one click. No spreadsheets, no manual pairing - RANQD balances every court for you.

• Skill Balanced
  By default 80% of rounds are skill-matched and 20% mixed at random to keep things interesting - set your own ratio
• Bench Rotation
  Players rest in fair rotation - whoever sat out last time is first back on court
• Fixture Alerts
  Members get a phone alert the moment new fixtures go up
• PDF & DOCX Export
  Per-week fixture sheets with individual match scores and pair names - ready for pinboards and noticeboards

EVERYTHING YOU NEED

Trusted
Score Confirmation

In ranked leagues, the opponent confirms with their own sign-in or PIN, not a single tap - so every scoreline is one both players stand behind.

• Confirmed, not just entered
  the opponent signs in on their own phone or types their own PIN on yours
• Disagree? Dispute it
  a disputed score goes to the admin to settle, not round the group chat
• Missing results chased for you
  a "needs attention" list shows what is still to come in, and emails the players
• A host for the night
  a player can host the session and enter every score from one phone
• Auto-confirm, if you want it
  turn on 24-hour auto-confirm and results land on their own
• Result Locking
  Scores lock 7 days after the match night to keep the record straight

FLAGSHIP FEATURE

Promotion &
Relegation

The feature that separates RANQD from every other club management tool. At the end of each season, RANQD works out who goes up and who comes down from the league table. You check it, confirm it, and everyone moves in one go - keeping every division competitive and every player motivated.

• Season standings calculated
• Top N promoted
• Bottom N relegated
• Levels preserved
• Admin approval required
• Monthly, quarterly, half-yearly or annual seasons
• You set how many go up and down in each division

SESSIONS & SMART GROUPS

Run your club nights,
not just your leagues

Club nights, socials and ladder nights - with online booking, waitlists and member groups that build themselves.

• Online booking & waitlists
  members book their spot; when it's full, the waitlist fills the gaps automatically.
• Recurring series
  set a weekly night up once and it repeats, with each week ready to book.
• Smart Groups
  groups that build themselves from your rules (level, gender, activity) and keep themselves up to date.
• Group-only visibility
  show a session to just the right members, so the right people see the right nights.
• Paid when they book
  a member price and a guest price, paid straight into your own Stripe account. Cancel before your deadline and the refund goes back automatically. Prefer cash? Allow pay at the venue. RANQD takes no cut.
• Session credits
  members top up credit and book with a tap. One credit is £1, always, so refunding unused credit is simple.
• Members first, then guests
  choose how far ahead each weekly night opens, give members first pick, and let guests book later without an account.
• A reminder the day before
  every member gets one for each session they have booked, in your club’s colours.

MESSAGES

Tell your members,
without the group chat

Court closed? Entries closing? Write to everyone, one group, or one person - and it lands in the same app their fixtures are in.

• Everyone, a group, or one person
  including smart groups that keep themselves up to date, so "everyone in Division 1" needs no list.
• In the app and by email
  sent in your club's name, with replies coming back to your club.
• See how many have read it
  a running count on every message you’ve sent, not a receipt that scrolls away with the conversation.
• Attach a document
  members get a link to the club’s own copy in Documents, not a file attachment lost in an inbox.
• Now, later, or for one session
  schedule a message up to 90 days ahead, write to everyone booked on one session, or withdraw a message you sent.
• Promotions only to those who said yes
  club announcements reach every member; promotional messages go only to members who opted in.

BUSY OPENINGS

When everybody enters at
the same moment

Entries for a popular open do not trickle in. They arrive in the first sixty seconds, and that is exactly when most systems take two payments from the same person, oversell the field, or simply stop answering.

• Your place is held while you pay
  claimed before checkout starts and counted against the maximum, so the same place cannot be sold twice however many people are paying at once.
• Pay twice and the second is refunded
  automatically, in full, and it’s recorded in your audit trail either way.
• Paid entries confirm themselves
  the place is confirmed the moment the payment clears and the player gets their "You’re in!" email, with nobody waiting on you. Free entries wait for your approval by default - approve individually or in bulk, or switch on automatic approval.
• Hundreds at once join a queue, not an error page
  a place in line, an honest estimate of the wait, and admission in the order people arrived.
• Quiet events never see it
  a club night with forty entries meets no queue at all; it appears only when an event is genuinely busy.
• Or skip the rush entirely
  run the event as a ballot: entries open for a window, places are drawn at random when it closes, and nobody pays unless they get in.
• Full? Join the standby list
  when a place frees up, the next person is emailed a held place and a deadline to pay, and an unpaid place moves on by itself.
• Open on the dot, or by invitation
  set entries to open at 9am on the day and they open themselves - or make the event invitation only, with personal invite links nobody else can use.

PARTNER MATCHING

Nobody sits out for want of a
partner

Players without a doubles partner can find one - and when life happens, substitutes and injury replacements keep the draw intact.

• Find a doubles partner
  entrants without a partner see who else is looking and eligible for the category, send a request, and pair up when it’s accepted.
• Substitutions and injury replacements
  bring a player in mid-event so the match still goes ahead, without losing the pair's match history.

FLAGSHIP FEATURE

Live
draws & brackets

Enter a score and the bracket updates itself. Winners advance to the next slot, losers route into the losers bracket or a 3rd-place playoff, and round status tracks from pending to complete - automatically.

• Winner auto-advances
• Loser routed to LB / playoff
• Court & time per match
• Publish to a public draw page
• Regenerate or clear
• Immutable on completion
• Record anyway, with a reason

SHOW COURT

Turn any match into a
spectator moment

MEDALS & PODIUM

Crown your
champions

When the final's done, RANQD awards Gold, Silver and Bronze automatically - for bracket and points formats alike. Add a 3rd-place playoff and the bronze is earned on court, not by default.

• Auto Podium
  Top three derived from the final and standings the moment the event completes
• 3rd-Place Playoff
  Optional bronze match wires the two semi-final losers together - on by default
• Sealed Result
  Completion stores an immutable snapshot - winner, podium and every round
• Public Banner
  The tournament page shows the champion and podium for everyone to see

SIX SPORTS. ONE COACH.

Frameworks that know
the sport

Every sport arrives with a full competency framework, so you never rate a player against a blank page.

• Pickleball
  Framework and a seeded drill library - dinks, third-shot drops, resets and stacking, with coaching points written for the game.
• Padel
  Framework and a seeded drill library - bandeja, víbora, wall play and the glass, written for the enclosed court.
• Tennis
  A full competency framework across technical, tactical, physical, mental and social, and twelve seeded drills to start from - serve +1, the between-point routine and more.
• Badminton
  A full competency framework, from clears and drops to the footwork behind them, and twelve seeded drills to start from.
• Squash
  A full competency framework - length, boast, drop and the movement that decides the fifth - and twelve seeded drills to start from.
• Table Tennis
  A full competency framework covering spin, service variation and the fast exchange, and twelve seeded drills to start from.

SHOPFRONT & BOOKING

A diary that knows when you are
actually free

Your own public page takes the booking. Underneath it, a slot engine that has read your week properly - including the twenty-five minutes you spend driving between two venues.

• Travel between venues blocks the slot
  on Coach Pro and Academy, where you work at more than one venue, the gap between a 5pm at Riverside and a 6pm at Northside is not bookable, however empty it looks.
• Notice, horizon and buffer, set once
  nobody takes the 7am at 06:55, nobody books eight months out, and lessons do not butt up against each other.
• Instant book or request to book
  per session type. Regulars book straight in; someone you have never met asks first.
• “Runs with 4+”
  a minimum on any session type, shown on the session, so everyone knows it needs numbers.
• A waiting list that promotes itself
  a drop-out emails the next person with a payment link, without you seeing the message.
• A page that sorts itself
  1-to-1s, groups, juniors and camps, by sport, with member, guest and off-peak prices, and sessions that open for booking when you say.
• Book for two
  the second place goes to a friend as a link, and nobody needs an account to book or cancel.

MONEY

Paid before the
lesson starts

Payments go straight to your own Stripe account. RANQD charges you for the software and takes nothing from the lesson fee.

• Take payment at booking
  card, Apple Pay and Google Pay, into your account. Pay-at-venue stays available where that is how you work.
• Lesson credits
  sell a block of ten, draw one down per booking, with an expiry you set and a balance the family can see for themselves.
• Memberships and retainers (Coach Pro and Academy)
  sixty pounds a month or fifteen a week, unlimited squad - recurring, with pause and resume for the summer.
• One cancellation policy on every booking
  your notice tiers are snapshotted when someone books, a full refund goes back on its own, and anything partial lands with you to settle in one tap.
• Receipts without asking
  a parent needing one for childcare vouchers is a weekly event, and it should not need you.
• What you actually made
  each session's takings less the court hire, what is still owed, and every payout traced back to the payments in it.
• Send it to your accountant
  one file for Xero, QuickBooks or FreeAgent, or a spreadsheet, for the month, the tax year or the last twelve months.

THE TRAINEE & THE PARENT

They get an
app too

Most coaching software stops at the coach, and the people paying get a text message. Every trainee and parent here signs in to their own view of what they have bought and how it is going.

• Today, then everything else
  the next session first, and a warning before credits run out.
• What is on this week
  session, time, venue and your notes on what to bring - not a scroll back through a group chat.
• A wallet they can check themselves
  credits left, membership status and every payment. “How many lessons have we got?” stops being your text message.
• Progress in the family's own view
  the competencies that moved and the goals you set.
• Book or cancel
  inside the policy you set, at nine at night, without reaching you.
• Term reports (Coach Pro and Academy)
  attendance, what moved, your comment and next term's goals - as something a parent keeps.

TRUST & SAFEGUARDING

The things you must be able to
produce on request

Every coach working with juniors is one email away from being asked to prove something. This is the half of the job that never makes it into software.

• A credentials record with real expiry dates
  DBS (or PVG, AccessNI, Garda vetting), safeguarding training, insurance, first aid and qualifications, each flagged as it runs down - with emails at 90, 30 and 7 days.
• Consent recorded per child
  photo and video permission held against the record, not a signature in a drawer.
• Video is gated on that consent
  no permission on file and a clip cannot be attached. Built that way from the first line, not bolted on.
• Allergies and medical notes on the register
  where you are already looking at the start of a session, not three clicks into a profile.
• Guardians hold consent; children hold the record
  so an assistant leaving does not take the history with them.
• Handed over when they are ready
  a parent runs the account. From 13 the child can see their own record, at 18 it becomes theirs automatically, and a parent can hand it over sooner.